From marc.cumbo at gmail.com  Fri Oct 23 17:53:49 2009
From: marc.cumbo at gmail.com (Marc Cumbo)
Date: Fri, 23 Oct 2009 13:53:49 -0400
Subject: [MacSpeech-Developer] MacSpeech 1.5
Message-ID: <92b73a900910231053v331778a4g522484d7f534ddd3@mail.gmail.com>

To Whom It May Concern:

Below are my opinions as to the flaws of MacSpeech Dictate and what can be
done to address them.  I have also expressed my utter disappointment with
Nuance and MacSpeech.

   1. Find a new way of managing the text in windows.  The cache is flawed.
   Being able to mix manual editing with voice editing is essential.  That is
   what makes Dragon Naturally Speaking a much superior product.
   2. Simplify the commands.  Perhaps mimic Dragon's normal mode if there is
   a concern about dictating the commands instead of executing them.  There is
   no reason to have to say "Press the key combo" or "Make selection bold" when
   "bold that" or "Press command b" would work just as well.
   3. Allow users to apply formatting commands to the recently dictated
   text.  Just like I can say "scratch that" to delete the last word or phrase
   I just said, I should be able to say "bold that" or "cap that" or "underline
   that" without first having to select the text.

Now I would like to express to you that I find MacSpeech Dictate to be
onerous and inefficient to use.  I regret wholeheartedly having purchased
this program.  It isn't that it can't be a good program, it is simply that
it isn't a good program.  You can make it better, maybe even as good as
Dragon, but you must address the issues that make it onerous and
inefficient.

To recap the major flaws are:


   1. The cache and the program's ability to know what is on the screen.
   2. The spoken commands are unnecessarily long winded.  Please review the
   way Dragon addresses these similar commands.
   3. The ability to format on the fly is completely lacking.

There are of course other issues, but I cannot see myself using this program
until these fixes are first addressed.

Again, I cannot express to you just how disappointed I am with your
product.  I feel foolish for having wasted my money.   I am disappointed
that Nuance featured your product on their website as it was a major factor
in my purchasing the application.  I feel cheated.

Sincerely,

Marc Cumbo

Marc Cumbo
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